Terms of service

Welcome to Rosebury (“we”, “us”, “our”).
These Terms of Service regulate your access to and use of shoprosebury.com, as well as any purchases made through our website (the “Services”).

By using or accessing our Services, you agree to comply with these Terms and our Privacy Policy. If you do not accept these Terms, you must discontinue use of the Services.

1. Eligibility & Access

By using our Services, you confirm that you are at least 18 years old or have reached the legal age of majority in your state.
You agree to provide accurate and complete information when placing orders or creating an account, including billing, shipping, and contact details.
You are responsible for maintaining the confidentiality of your account credentials.

2. Product Information

We make every effort to present product descriptions, images, colors, and details as accurately as possible.
However, slight differences may occur due to device display settings or variations in manufacturing.

We reserve the right to change, update, or discontinue products at any time without prior notice.

3. Orders

Submitting an order constitutes an offer to purchase the selected item(s).
We retain the right to accept or reject any order at our discretion.

An order is considered accepted when:

  • Payment has been successfully completed, and
  • You receive an order confirmation email

If an order must be canceled or modified (for example, due to inventory limitations or pricing inaccuracies), we will notify you using the contact details provided.
If payment has already been processed, a full refund will be issued.

All products are intended for personal use only and are not to be resold.

4. Pricing, Taxes & Payments

All prices are displayed in USD unless stated otherwise.

Sales tax may be applied at checkout depending on your shipping location, in accordance with applicable state and local tax laws.

By placing an order, you authorize us to charge your chosen payment method.
If a transaction fails or is flagged as potentially fraudulent, we reserve the right to cancel the order.

5. Shipping & Delivery

Shipping is carried out in accordance with our Shipping Policy.

Delivery time estimates are provided for guidance only and are not guaranteed.
We are not liable for delays caused by shipping carriers, weather conditions, customs (if applicable), or circumstances beyond our control.

For further details, please refer to our Shipping Policy.

6. Returns & Refunds

All returns and refunds are handled according to our Refund & Return Policy, which is incorporated into these Terms.

Nothing in these Terms limits any rights you may have under applicable U.S. consumer protection laws.

7. Intellectual Property

All materials available on shoprosebury.com — including but not limited to text, images, graphics, logos, designs, and layout — are the property of Rosebury or its licensors.

You may use the Services solely for personal, non-commercial purposes.

You may not:

  • Copy, reproduce, distribute, or alter any content
  • Create derivative works
  • Use trademarks or copyrighted materials without prior written permission

All trademarks and product names remain the property of their respective owners.

8. Third-Party Services & Links

Our website may include access to third-party tools or links to external websites.
These are provided on an “as is” basis without any warranties.

Your use of such services is at your own risk.
We are not responsible for the content, terms, or privacy practices of third-party providers.

9. Shopify Platform

Our online store is hosted by Shopify.
While Shopify provides the technical platform, it is not a party to your transaction.

All responsibilities relating to orders, shipping, returns, and customer support remain solely with Rosebury.

10. Prohibited Conduct

You agree not to use the Services for any of the following:

  • Engaging in unlawful activities
  • Violating U.S. federal or state laws
  • Infringing on intellectual property rights
  • Distributing harmful software such as viruses or malware
  • Collecting personal data without authorization
  • Disrupting the functionality or security of the website
  • Participating in fraudulent, abusive, or harmful behavior

We reserve the right to suspend or terminate access if such conduct is suspected.

11. Disclaimer of Warranties

To the extent permitted by law, all Services and products are provided “as is” and “as available”, without any express or implied warranties.

We do not guarantee that the website will operate without interruption, errors, or security vulnerabilities.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any statutory consumer rights that cannot be waived under U.S. law

To the fullest extent allowed by law:
Our total liability for any claim arising from your use of the Services or any product purchased is limited to the amount paid for that product.

13. Indemnification

You agree to indemnify and hold harmless Rockstone Commerce LLC, its owners, employees, and representatives from any claims, damages, or losses resulting from:

  • Your violation of these Terms
  • Improper use of the Services
  • Breach of applicable laws or third-party rights

This obligation does not apply where the issue arises from our own negligence or misconduct.

14. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain fully effective.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Illinois, United States.

Any disputes shall be handled exclusively in the state or federal courts located in Illinois, unless applicable consumer protection laws provide otherwise.

16. Contact Information

Shop Name: Rosebury 
Company Name: Rockstone Commerce LLC
Company Registration Number: 2025-001824712

Business address:
312 W 2nd Street, Suite A2299, Casper, WY 82601, United States

Warehouse address:
Building 2, 4th Floor, 1511 Jingang Blvd, 321000 Zhejiang, China

📧 Email: info@shoprosebury.com
📞 Phone: +1 708 604 6913
Contact form: Click here

If you have any questions, our support team is happy to assist.